You have the option of the kind of shipping method you want for the shipping
of your exercise balls & bands & other fitness equipment when checking out.
Choose between UPS or USPS. Our standard shipping method is
UPS gournd. You can select the method you like when checking out in the upper right hand corner of the first page of checkout where it says See Rates.. The only except to choice of shipping is ball plugs which include First Class Shipping in their price and only ship in the continental USA by that method.
We ship every in-stock item UPS Ground or USPS Priority Mail within 24-48 hours barring any complications. This is our processing time. Standard shipping takes approx. 1-5 business days. You can expect it within 5-15 days after placing your order depending upon your location and the time of year. Usually however, you will receive your item in about 2-4 days after it is shipped. See the UPS Map below for UPS ground shipping times.
Shipping times are based on "working days." For example, a two day air package shipped on Thursday will arrive at its destination the following Monday (1. Friday, 2. Monday) We ship every in-stock item within 24-48 hours barring any complications. If an item is on backorder, you will be notified and we'll take whatever action is most convenient for you.
Please allow the standard 5-15 business days for your shipment to arrive.
Please note that most orders are mailed out within 24 hours and many the same day as the order is placed. You can not modify or cancel an order after 24 hours the order was posted but you can return the item if you do not want it after you receive it. See our return policy below. We do everything we can but cannot guarantee that we will ship orders the same business day.
You can have your order shipped to another address by giving that address as the shipping address when filling out your order form.
Please double-check the shipping address that you give us. If we ship to an incorrect address due to an entry error, we are not liable for the shipping charges.
We cannot ship to Post Office boxes. Sorry for the inconvenience. We also DO NOT ship to those outside the United Startes except military personnel (APO & FPO addresses only) at the present time.
Payment: Total charges, including shipping and tax (if applicable) will be calculated during checkout. Only South Carolina residents pay sales tax.
*Back Order Policy*:
If you live within the Continental U.S., we will not delay your entire order if an item is not in stock. We will ship all that we have, and ship the back ordered item(s) when they arrive unless you decide you don't want to wait. We'll notify you of all backordered items. If you decide to cancel on backordered items, we'll refund your credit card for the purchase price and any applicable shipping. Backorders are shipped at prices in effect when the item was ordered. Quantity orders will be held until the entire order is ready to ship. Once backordered items have shipped they are then subject to our Cancellation and Returns Policy.
Military Mail (APO and FPO Addresses)
We can ship to APO/FPO addresses by USPS first class. We are only able to ship packages that weigh less than 70 pounds to APO and FPO addresses. Overseas military addresses: The delivery line (i.e., the second line from the bottom in the address) must show the ship name, unit number, CMR or PSC number, and box number if assigned. The last line must contain the APO and FPO designation and the appropriate two-letter "state" abbreviation (AA, AE, or AP), followed by the ZIP+4 or 5-digit ZIP Code. AA, AE, and AP are used for addresses with the 3-digit ZIP Code prefixes 340, 090-098, and 962-966, respectively.
In addition: Mail addressed to Army personnel must show grade; full name, including first name and middle name or initial; and unit number. Mail addressed to Air Force personnel must show grade; full name, including first name and middle name or initial; and PSC or unit number.
Mail addressed to Navy and Marine Corps personnel must show rank or rating; full name, including first name and middle name or initial; and PSC number for shore based name.
Mail sent to dependents residing in overseas areas must be addressed in care of the sponsor.
Cancellation and Return Policy:
Orders can be cancelled and voided provided the items have not shipped. Credit card transactions can be voided provided we are notified within 24 hours of the time you placed the order unless already shipped. Orders cancelled after 24 hours may be subject to a 5% cancellation fee. If the items have already shipped, they are then subject to our returns policy. Returns will be accepted up to 30 days from date of customer receipt. Shipping charges are non-refundable. Returned items are subject to a 15% restocking fee. Product(s) must be in new and re-saleable condition with original packaging. Videos tapes, consumables, CD ROMs and computer software must be unopened. NO RETURN on personalized items, precut band or custom printed bands! Return shipping is not paid for returned items unless wrong item was sent or a defective item was sent in which the warranty of the item applies.
Damaged or defective products must be returned within 30 days of purchase and will be replaced by either an identical item, a similar item, or we will refund you in full at your discretion. (Credit cards cannot be refunded after 30 days from the original date of purchase.) We will replace and ship a defective or damaged product at no extra charge. You must receive authorization from us before returning any items to us. You will void the returns policy if you ship products to us without authorization. Products will then be handled according to our discretion. Shipping fees are not refunded.
Warrantee items are at the manufacturer's discretion. Most warrantees are 30 days or less. If time not stated on our site call or email for information
Please follow these easy steps:
1) Contact us by calling 864-346-0945 from 9 am to 5 pm, Monday through Friday or email at firstname.lastname@example.org, and explain to us the reason for the return. If the item is damaged or defective, we will send you a prepaid return label.
2) Carefully re-package your box in its original packaging to prevent shipping damages.
3) Ship your package back to the address given you by Linda..
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***Please Note: The name that will appear on your credit card statement will be Foothills Internet Marketing, Inc.***
Balls 'N' Bands
A Division of Foothills Internet Marketing, LLC
117 Snipe Lane
Easley, SC 29642
All rights reserved.
Exercise Balls, Exercise Bands, Pilates, Therapy & Balance Equipment for your exercising needs!
Balls'N'Bands is your one stop shopping place for all you need to get fit using exercise balls and exercise bands.